When a facility’s compressed air system goes down, productivity often grinds to a halt. Whether it’s a manufacturing plant, a warehouse, or a medical facility, reliable compressed air is essential, and so are the technicians who keep it running. But not all compressed air system technicians are created equal. Beyond just knowing how to swap out a filter or read a pressure gauge, the best compressed technicians bring a unique blend of technical skill, critical thinking, and customer service to the job.
Compressor Service’s motto is “Where Service Is Always Done Right”. Here are some of the key traits, abilities, and knowledge a great technician will need in order to carry this out. This is helpful information whether you’re looking for a service technician or aspiring to be one.
Key Takeaways
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- A great compressed air system technician needs a mix of technical and soft skills.
- Technical skills include installation and maintenance, troubleshooting, electrical knowledge, safety procedures, and general maintenance.
- Soft skills required include customer service, problem solving, communication, adaptability, and professionalism.
Service Technician Skills And Knowledge
A great service technician needs to have a command of the system and understand the customer’s needs. Here’s more on how they can get there.
- Installation And Maintenance: They’ll need familiarity and expertise installing, maintaining, and repairing multiple types of compressors, including rotary screw, piston, and portable models. It’s important that they can carry out a variety of services.
- Troubleshooting: A great technician must have the ability to diagnose and resolve issues with compressed air systems, including identifying leaks, low pressure, and other malfunctions.
- Electrical Knowledge: Technicians require an understanding of electrical schematics, wiring diagrams, and basic electrical principles, including 3-phase AC power and motor control components.
- Safety Procedures: It’s important they have a thorough knowledge of compressed air safety protocols, including the use of personal protective equipment (PPE) and proper procedures for working with pressurized systems.
- Preventative Maintenance: A skilled technician needs to understand the importance of preventative maintenance and implement the plan to extend the life of the equipment.
The Soft Skills Of A Great Service Technician
- Customer Service: Technicians require an ability to communicate effectively with customers, listen to their needs, and provide solutions that meet their requirements.
- Problem-Solving: A great technician must have strong analytical and problem-solving skills to identify and resolve issues quickly and efficiently for the customer.
- Communication: It’s important they maintain the ability to explain technical issues in a clear and concise manner, both verbally and in writing.
- Adaptability: Successful technicians have a willingness to learn new technologies and adapt to changing situations.
- Professionalism: It’s always important to maintain a professional demeanor and appearance, and adhere to company policies and procedures.
Hire The Company With Service In Their Name
At Compressor Services, we understand what it takes to be a great compressed air system technician because we regularly hire them and train them to our standards. If you are looking for industry-leading service for your compressed air system, contact us today!
